Client/Lab Associate - Oncology II

About the role

Assoc, Client/Lab – Oncology II is responsible for support functions within the department including processing test orders into the system(s) for Oncology specimens. This position is critical to quality for customer satisfaction and is an important part of Oncology White Glove Services. This role requires the ability to learn and understand the compliance regulations related to Oncology test order.

Responsibilities

• All functions must be performed with confidence, accuracy and in a timely manner with emphasis on quality.
• The job is complex and requires that the employee have good organizational skills, able to work independently, able to learn and understand complex specimen types related to test orders.
• Handle all paraffin tissue blocks/slides and other Oncology specimens including bone marrow aspirates, bone marrow core/clots and other irreplaceable tissue specimens.
• Identify Oncology specimens that come in kit boxes, purple irreplaceable bags, red bags identifying Oncology specimens.
• Open and sort specimens according to priority following established protocol for Quality Check of blocks.
• Process samples in multiple systems and identify if the order is electronic, manual, swivel chair or shared.
• Capture images of blocks received and scans image into the document repository.
• Handle complex test orders, identify problems, resolve simple Oncology problems when necessary, using established protocol.
• Understand the compliance policies related to test ordering, which requires developing the ability to research test ordering information on the test request form and computer system.
• Investigate and search for missing specimens in the department, including trash checks.
• Communicate in a professional manner both verbally and written.
• Demonstrate an ability to learn the job duties assigned and develops an understanding of how all functions of Oncology processing align.
• Comply with all health and safety policies, procedures, and practices.
• Required to use personal protective equipment.
• Participate in process improvement.
• May be asked to prepare blocks to be returned to the client.
• May be asked to pull problem reports and work on final accessioning of problem samples.
• May be asked to distribute H&Es to pathologists.
• May be asked to scan test requisitions into Optimaxx.
• Particip