Client Insights & Market Research Associate Consultant

About the role

ZS is a management consulting and technology firm dedicated to transforming ideas into impactful solutions for patients, caregivers, and consumers globally. The Strategy Insights and Planning teams work on various projects, combining data, science, technology, and human ingenuity to deliver value to clients.

Responsibilities

• Lead and support market research projects for a global biopharmaceutical client, addressing key commercial and strategic business questions.
• Design and execute primary and secondary market research initiatives, synthesizing findings into actionable recommendations for clients.
• Partner directly with client stakeholders and serve as a day-to-day point of contact for project updates, deliverables, and strategic discussions.
• Career Development: Contribute to the development of junior team members through coaching, mentorship, and collaborative problem solving.
• Contribute to the development of junior team members through coaching, mentorship, and collaborative problem solving.

Requirements

• PhD or Master's degree with a bachelor's degree in business, economics, marketing, psychology, life sciences, social sciences, or another quantitative discipline.
• In lieu of a PhD, candidates with 2-5 years of relevant professional experience will be considered.
• 2+ years of professional experience outside of academic research, ideally in market research, consulting, strategic insights, customer insights, or a related business-focused environment.
• Experience managing client relationships and presenting findings to stakeholders.
• Strong market research experience, including primary and/or secondary research methodologies.
• Demonstrated ability to manage multiple workstreams and collaborate with global teams.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills with the ability to communicate complex findings to non-technical audiences.
• High attention to detail, strong organizational skills, and a commitment to producing high-quality work.
• Proven ability to work independently while thriving in a collaborative team environment.
• Willingness to learn and develop expertise in the healthcare and life sciences industry.

Qualifications

• Preferred Qualifications: Experience in the pharmaceutical, biotechnology, or healthcare industry, previous consulting experience, and experience supporting commercial strategy, customer insights, brand strategy, or market access initiatives.

Skills

Curiosity, attention to detail, and a willingness to learn while developing expertise in the healthcare and life sciences industry.

Benefits

Comprehensive total rewards package that supports health and well-being, financial future, time away, and professional development. Includes cross-functional skills development, milestone training programs, internal mobility paths, and a collaborative culture.

Pay

Details on pay can be found on the ZS website.

Schedule

A hybrid working model is offered, allowing for a combination of remote work and on-site presence at clients/ZS offices. Travel is a requirement for client-facing ZSers, with flexibility in travel arrangements based on business needs.