Client Human Resources Business Partner III

Responsibilities

Small Business (Client Size 25-49 Employee)

• Visit clients on site.
• Research, troubleshoot, and resolve client problems.
• Solve client problems with a broad perspective to identify solutions.
• Work independently to resolve issues.
• Work proactively with clients to provide information, best practices, and training on ADP solutions.
• Communicate and exceed client expectations.
• Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues.
• Set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
• Strive to exceed client expectations in every interaction.
• Hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
• Provide recommendations and educate.
• Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced Consultants and Specialists at ADP.

Required Qualifications

• At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
• At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results.
• A college degree is great but not required.
• Candidates must reside in or near Northern Orange County, CA, as this role requires regular travel within an assigned external client territory and book of business.

Bonus Points

• HR Certification or willing to pursue in the first year.

To Succeed in this Role

You must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

What You'll Love Working Here

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Base Salary Offer

USD $69,300.00 - USD $129,200.00 / Year*

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Matched Retirement Savings
• Wellness Program
• Short-and Long-Term Disability
• Charitable Contribution Match
• Holidays
• Personal Days & Vacation
• Paid Volunteer Time Off