Client Growth Executive, Emphasys PHA

Who we are

Aquila, a group within Constellation Software Inc., one of North America’s largest and most respected software companies, invests in category-defining B2B and B2G software businesses globally, providing long-term support and strategic guidance. Emphasys Software has been part of Aquila since 2008. Operating across five specialized divisions, Emphasys provides mission-critical software that modernizes and streamlines complex processes for housing authorities, lenders, and government agencies in nearly every state. Through both products and services, Emphasys helps house roughly half of the families most in need in the country. At Emphasys PHA, a division of Emphasys, we develop and support industry-leading software designed specifically for Public Housing Authorities across the United States. As a trusted provider in the affordable housing sector, our solutions help PHAs efficiently manage operations, ensure regulatory compliance, and deliver critical housing services to families and individuals in need.

What we do

We are hiring a Client Growth Executive to expand our footprint within the public housing sector, grow strategic client relationships, and help housing agencies maximize the value of their investment in our solutions. As our new Client Growth Executive, you will:

• Generate new business and expand market presence.
• Leverage industry knowledge, referrals, networking, trade shows, and outbound prospecting to build relationships with prospective clients, uncover business needs, and guide opportunities through the sales cycle.
• Act as a trusted advisor to existing clients, developing a deep understanding of their operational challenges, compliance requirements, and strategic priorities.
• Identify opportunities to expand product adoption, introduce additional solutions and services, and strengthen long-term client relationships.
• Lead consultative sales and solution development, facilitating discovery conversations, delivering product demonstrations, preparing proposals and RFP responses, and positioning software and professional services solutions that address client needs.
• Support client transitions and professional services engagements, helping clients realize value quickly while building credibility and trust throughout the customer lifecycle.
• Collaborate across teams to drive growth and client outcomes, partnering closely with Customer Success, Professional Services, Product, Support, Marketing, and Development teams to deliver a seamless client experience.

What’s in it for you

• Purpose-driven work with measurable impact.
• Variety and ownership.
• A market you can win in.

Requirements

This is a full-time, fully remote position within the US with approximately 20% travel to attend client meetings and industry conferences and trade shows.

What you bring

• The public housing software and industry experience.
• The software implementation and client lifecycle experience.
• The software sales and account management experience.
• The consultative sales approach.
• The relationship-building and communication skills.
• The growth mindset and adaptability.
• The entrepreneurial drive.
• The technical proficiency.

What you can expect from our interview process

• A virtual interview with a Talent Advisor to discuss your interest in the role and organization.
• A virtual interview with the Director of Sales & Marketing, focused on your consultative sales approach, ability to build and grow client relationships, experience managing complex sales cycles, and understanding of software implementation and client success.
• A virtual interview with the Director of Professional Services, focused on your implementation experience, understanding of the client lifecycle, approach to stakeholder management, and ability to collaborate across teams to support successful client outcomes.
• A final virtual interview with the General Manager & CEO, focused on your communication style, growth mindset, organizational fit, and potential to contribute to the continued evolution and growth of Emphasys.

Equal Employment Opportunity

Aquila and Emphasys Software promote equal employment opportunities for all. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs. We welcome and encourage applications from people with disabilities and accommodations are available on request.