Client Facing Marketing Strategist

About the role

Do you love working with digital marketing clients to help them get real results? Do you have a confident personality that allows you to make strong, positive connections with clients quickly? If you answered “yes” to these questions, keep reading.

Responsibilities

• Manage an assigned portfolio of accounts by overseeing the client services to ensure they are performing well, on-time, and implemented to the clients’ needs.
• Work with the clients and their staff to make strategy decisions and pivots (this may mean pushing back on the clients’ requests if it won’t actually get them the results they are looking for; we are the experts!).
• Work with our internal services teams to strategize for the clients’ needs.
• Identify areas where the clients’ services are lacking and offer proposed solutions to fill those gaps, including upgrading their services to higher tiers.
• Coordinate and execute monthly reporting calls with the client.
• Over-communicate with clients in an effective and clear manner regarding the work being performed and results achieved.

Requirements

• 3–5 years of experience working at a digital marketing agency.
• Experience working in the legal industry is a plus.
• A deep understanding of digital marketing services and strategies.
• Experience with Google Ads; Local Service Ads and Facebook Ads are a plus.
• Proven track record in managing client accounts.
• Excellent communication skills and ability to manage client expectations.
• Strong interpersonal skills to build great relationships with clients.
• A keen eye for detail that zealously looks for any areas of improvement in your communications, the client’s results, and our processes.
• Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list.
• Proactive and resourceful in all aspects of your role.
• Ability to work well in a fast-paced environment and adapt to frequent changes.
• SEO + PPC or SEO + SOCIAL experience is required.

Benefits

• 75% of Medical, Dental, Vision insurance for you and your family.
• Flexible vacation time to recharge.
• Education and learning budget for courses, events, and books.
• Company activities, outings, and retreats.
• 401(k) with a 3% match.
• Choice of work style: fully remote or office-based.

Pay

$75,000 – $80,000 annually.