Client Experience & Office Coordinator

About the role

M&T Bank and Wilmington Trust are seeking a highly organized, professional Office Coordinator to support our Hauppauge office. This is a client-facing role responsible for reception, office operations, event coordination, and administrative support.

Responsibilities

• Serve as the primary point of contact for clients, visitors, and vendors
• Greet guests and maintain a professional reception area
• Coordinate client events, meetings, and conference room scheduling
• Manage office supplies, facilities needs, and vendor relationships
• Support administrative activities including calendars, presentations, correspondence, and expense tracking
• Partner with building management to ensure smooth office operations

Requirements

• High School Diploma or GED
• 1+ year of administrative, reception, office management, hospitality, or customer service experience
• Strong Microsoft Office skills
• Excellent communication, organization, and multitasking abilities
• Professional presence and customer-focused mindset
• Experience supporting a Wealth Management, Private Banking, Financial Advisory, or Trust environment highly preferred
• Experience interacting directly with high-net-worth clients and delivering exceptional client service in a professional setting strongly preferred

Schedule

• Must work onsite in Hauppauge, NY every Monday, Tuesday, Wednesday, and Thursday
• Remote work available on Fridays
• Professional business attire required due to client-facing responsibilities

Pay

The pay range for this position is $21.00 - $31.98 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Benefits

• Free onsite parking