CLIENT EXPERIENCE MANAGER- CALIFORNIA- REMOTE

About the role

We are seeking a relationship-driven Client Experience Manager to oversee and grow strategic partnerships within the California market. The role serves as the primary liaison between vendor partners, site managers, and clients, ensuring a seamless experience from partner recruitment through event execution.

Responsibilities

• Identify, recruit, onboard, and manage local restaurant partners, food trucks, caterers, bakers, chocolatiers, hot sauce vendors, and other minority-owned and specialty food businesses.
• Build long-term relationships and expand local vendor networks.
• Coordinate special events.
• Drive exceptional client satisfaction.
• Thrive in a fast-paced environment, enjoy networking and business development, and support local businesses while delivering outstanding customer service.

Qualifications / Skills

• Relationship‑driven with strong networking and business‑development abilities.
• Passion for supporting local businesses and delivering outstanding customer service.
• Ability to work in a fast‑paced environment.

Requirements

• Certain positions may require Florida Level 2 background screening.

Pay

Salary range: $85,000 – $90,000 per year. Bonus eligible.

Benefits

• Medical, Dental, Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Eligibility for additional paid/unpaid time off per federal, state, and local laws.