Client Experience Coordinator – Medical Aesthetics

Key Responsibilities

• Create a welcoming, high-end environment at all times
• Support retail skincare and treatment recommendations at checkout
• Support high-volume phone calls, texts, and appointment bookings
• Confirm appointments and manage schedule optimization
• Communicate clearly with clients regarding services, timing, and preparation
• Maintain accurate client records in EMR system
• Capture before-and-after photos for medical records and marketing use
• Assist with reporting, confirmations, and follow-ups
• Maintain a clean, organized, and polished reception and retail space
• Support team workflow to ensure smooth daily operations

Qualifications

• 2+ years front desk, administrative, or client coordination experience preferred
• Medical spa, dermatology, hospitality or aesthetics experience strongly preferred
• Excellent verbal and written communication skills
• Strong multitasking and scheduling ability
• Comfortable discussing skincare and services with clients
• Professional, polished, and client-focused demeanor
• Passion for beauty, skincare, and luxury client service

Compensation & Benefits

• $20 – $25/hour + commission opportunities
• Complimentary aesthetic treatments
• Growth opportunities within a fast-growing medical aesthetics practice
• Supportive, collaborative team environment

How to Apply

Submit your resume and a brief cover letter explaining why you would be a great fit for Eminence Medical Aesthetics.