Client Executive

About the role

CHG invented the locum tenens staffing model in 1979 and is the largest physician staffing firm in America. As a Client Executive on the Enterprise Client Solutions team, you’ll cultivate and grow relationships within existing large accounts to drive revenue growth. You’ll lead a team of one or more Account Managers and indirectly influence others across the organization to ensure client retention and expansion.

Responsibilities

• Coach and mentor team members through weekly one-on-one meetings, side-by-side coaching, and other growth-related activities.
• Maintain regular and ongoing dialogue with existing clients to build relationships and influence decisions to grow CHG’s staffing solutions.
• Execute cross-divisional collaboration and indirect leadership of CHG’s brand partners.
• Develop and implement new solutions to meet client needs.
• Leverage current internal relationships to grow the business.
• Focus on client-facing activities with large enterprise clients to meet and exceed expectations at every touchpoint.
• Build relationships with global decision-makers to mitigate risk and create strategic partnerships.
• Engage C-suite and VP-level contacts to educate them on CHG service lines and address their staffing challenges with customized solutions.
• Work with leadership to manage expectations and delivery between CHG and clients on a global level.
• Maintain oversight of accounts to ensure client satisfaction and expand business with CHG.
• Travel for face-to-face interactions with clients.
• Prepare and deliver client presentations.
• Demonstrate understanding of various healthcare delivery systems and develop strategic plans to address customer needs.
• Partner with CHG divisions, teams, and departments regarding client needs.
• Maintain and update client information in the database.
• Develop new target marketing plans and strategies with National Account Sales Leaders to grow market share.
• Negotiate client contracts and serve as the company’s agent in contractual commitments.
• Plan targets and cold call to establish new contacts within current client health systems.

Requirements

• Minimum of three years of proven experience in healthcare staffing.
• Minimum of five years of professional account management and outside sales.
• Bachelor’s degree required.

Qualifications

• Proven success in development and growth of large enterprise accounts.
• Track record of hitting sales goals and quotas.
• Solutions-focused approach to clients.
• Influential written and oral communication skills at a professional level.
• Effective public speaking and information presentation skills.
• Proven sales, negotiating, and closing capabilities in long service-oriented sales cycles.
• Experience in providing a high degree of customer service.
• Excellent organization, prioritization, and problem-solving skills.
• Strong cross-functional collaboration across multiple brands/divisions.
• Ability to devise and execute work goals independently.
• Understanding of complex healthcare systems.
• Ability to target and sell to high-level decision-makers.
• Proven ability to achieve and exceed sales goals and objectives.
• Persuasive and influential in verbal and written communication.
• Ability to analyze business trends/indicators and create successful business plans.

Pay

For this position, we offer a pay range of $72,000 – $192,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level, and experience. Sales positions receive total target compensation (TTC = base + commission + bonus), including base pay, commission, and bonuses. Non-sales positions have a base salary with short-term incentives through various bonus plans paid out monthly, quarterly, or annually.

Benefits

• 401(k) retirement plan with company match.
• Traditional healthcare benefits, including medical and dental coverage.
• Onsite health centers and corporate wellness programs.
• Free behavioral health appointments.
• Flexible work schedules, including work-from-home options.
• Recognition programs with rewards including trips, cash, and paid time off.
• Family-friendly benefits, including paid parental leave, fertility coverage, adoption assistance, and marriage counseling.
• Tailored training resources, including free LinkedIn Learning courses.
• Volunteer time off and employee-driven matching grants.
• Tuition reimbursement programs.