Client Engagement Manager

About the Role

We are seeking a proactive Client Engagement Manager to develop and lead a client engagement program that enhances brand awareness and drives pipeline growth for medical imaging solutions.

Responsibilities

• Design and build a scalable client engagement strategy ensuring compliance and strong cross-functional collaboration with legal, sales, product, and alliances.
• Manage the entire client engagement lifecycle—recruitment, relationship activation through storytelling, events, and sales support.
• Track, analyze, and improve program KPIs; develop a database of client stories for marketing integration.
• Organize and support industry events, webinars, and client speaker engagement, ensuring high participation.
• Partner with legal and compliance teams to adhere to policies; facilitate client and partner feedback forums.
• Support sales reference requests and foster relationships that generate referrals and client insights.

Requirements

• Bachelor’s degree in Marketing or related field, with 2+ years in client/partner marketing or retention within the tech industry.
• Strong collaboration, strategic thinking, and analytical skills; excellent communication abilities.
• Experience with industry events, project management, and client management tools (CRM, social media, MS Office).
• Creative, self-motivated, and client-focused with healthcare experience preferred.
• Willingness to travel up to 15% for industry events and client meetings.