Client Engagement Lead - US

About the role

The Engagement Lead is a distinct career track at Very, separate from engineering and program management. This is a client-facing, commercially-minded role. You will personally own 1–3 active client relationships at a time, ensuring that Very is delivering real business value, that engagements are healthy and profitable, and that clients are growing with us.

Qualifications

• 5+ years of experience in client services, technical program management, or a delivery-facing role at a technology consulting or product company
• Demonstrated experience owning client relationships — not just supporting them
• Ability to write and negotiate Statements of Work independently
• Experience managing project budgets and financial indicators
• Excellent communication skills — written, verbal, and in the room; able to present to executives and lead difficult conversations
• Technical fluency sufficient to earn the respect of engineering teams and translate client needs into actionable scope (you do not need to code, but you need to understand what you're selling and delivering)
• Experience with IoT, connected hardware, or complex technical product development strongly preferred

Strongly Preferred

• Background in electronics hardware, firmware, or embedded systems product development
• History of working directly with contract manufacturers
• Experience in a pre-sales or solutions engineering capacity
• 3+ years in a consultancy or client services environment

Skills We Look For in Every Lead-Level Role

• Communicates Effectively: Expert-level communication across audiences. Can negotiate for positive outcomes on projects of any complexity. Leans into hard conversations.
• Owns the Room: Independently resets tone when engagements drift. Decisive, direct, and respectful when recommending a different path.
• Builds Others Up: Teaches best practices; grows the capabilities of the team around them.
• Estimates Well: Produces accurate scoping and SOW estimates. Uses experience to pressure-test team estimates.
• Runs Agile Cleanly: Knows how to break work into tickets, sprints, and epics. Holds teams to rhythm without being bureaucratic.

Compensation & Benefits

• Base Compensation: $145,000 – $175,000 USD annual, commensurate with experience.
• Variable Compensation: Up to 15% performance bonus in year one
• Perks & Benefits:
• 401(k) match
• $250/month cell phone + internet stipend
• $600/year home office stipend
• Comprehensive health, dental, and vision insurance
• Paid parental leave (95th percentile in the U.S.)
• Professional development stipend
• Loaned MacBook Pro
• Annual team retreat

Why Work for Very

We do not promise an easy ride — we promise meaningful work. We work hard because our clients’ success depends on it, and we take pride in delivering when others can’t. We collaborate closely, move fast, and stay grounded in results. We take joy in the process — in the problem-solving, the iteration, and the shared wins that come from doing the hard things well.