Client Engagement Coordinator / Account Coordinator (On-site)

Key Responsibilities

• Support daily client communications, coordinate meetings, prepare agendas, take detailed notes, and follow up on action items and next steps
• Support the development and maintenance of campaign plans based on client and internal briefs. Assist with research, planning, and presentation development
• Track project timelines, deliverables, creative assets, and campaign milestones to help ensure projects are delivered on time
• Aid Account Managers with collecting data from platforms such as Google Ads, Meta Ads Manager, TikTok, and LinkedIn to support weekly and monthly performance reports and presentations
• Review ad copy, creative assets, targeting, tracking URLs, and other campaign elements before launch to ensure accuracy and quality
• Maintain client folders and documentation, track campaign budgets and pacing, and support monthly billing and invoicing processes with the Finance team
• Cross-functional collaboration with creative, media, strategy, and production teams to ensure clear communication and smooth execution across client projects

Qualifications & Skills

• 1–3 years of experience in an advertising agency, digital marketing, client services, or related environment
• Basic understanding of digital advertising concepts such as CPC, CPM, CTR, and ROI
• Familiarity with digital advertising channels, including Paid Search, Paid Social, and Programmatic
• Familiarity with project management tools and platforms such as Asana, Monday.com, or similar
• Proficiency with Google Workspace and Microsoft Office, particularly Excel and PowerPoint
• Familiarity with web analytics tools such as Google Analytics 4 is a plus
• Excellent written and verbal communication skills, with the ability to turn complex information into clear action items
• Strong organizational and time-management skills, with the ability to manage multiple accounts, projects, and priorities
• Strong attention to detail and a proactive, solution-oriented approach
• Ability to work collaboratively in a fast-paced agency environment
• Eagerness to learn and stay current with digital marketing tools, platforms, and industry trends