Client Enablement Oversight Associate

About the role

Client Enablement Oversight Associate sits within Fixed Income & Currencies (FIC) Client Enablement, a function in the FIC Chief Operating Officer (COO) Group. The role drives strategic revenue and growth initiatives for the Institutional Client Group (ICG) by delivering: a seamless and competitive client experience for counterparties to become ‘good to trade’ and then transact with Deutsche Bank; and innovative client relationship management tooling that enables effective and profitable client coverage with considered resource allocation.

Responsibilities

• Perform a client-facing role covering several of ICG’s highest priority clients
• Manage their funds onboarding pipeline proactively with the client
• Organize and coordinate functional inputs across Credit, Legal, Onboarding Case Management and other teams
• Face off directly to key relationship managers in ICG
• Back up coverage of key ICG clients to ensure their funds onboarding and related needs are met efficiently
• Assist the primary coverage in tracking, reporting and resolving issues to meet client expectations for launch dates and backfill projects
• Partner closely with all functions impacting the funds onboarding process to ensure key resources are available and priorities are clearly articulated
• Support the Foreign Exchange (FX) desk in meeting new client growth objectives and addressing gaps with existing clients
• Improve and drive change for the end-to-end FX onboarding process
• Support regional growth initiatives through tracking, reporting and producing management information and presentations for senior management
• Set up structured reporting and tracking to monitor functional performance with key clients and influence client experience trends

Skills

• Proficient relevant work experience in the Banking/Finance industry
• Preferred experience in Change, Relationship Management, Legal or Credit Risk functions
• Experience facing both clients and senior internal stakeholders
• Experience building and managing business processes with multiple stakeholders and inputters
• Ability to ‘see the big picture’ and define target-state processes that are client-centric and achieve internal efficiency and robust control
• Knowledge of Investment Banking business areas: products, clients and their motivations

Skills that will help you excel

• Strong attention to detail with ability to multi-task and produce quality work under tight deadlines and minimal supervision
• Collaborative and disciplined approach to problem-solving, working dynamically across multiple functions
• Ideally experience in client onboarding or similar roles (client-facing ideal but not required)

Pay

The salary range for this position in New York City is $140,000 – $170,000. Actual salaries may be based on a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.