Client Director - GES - East Coast

Meet the Team

You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco's business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company's future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers.

Your Impact

We have an exciting Sales opportunity within our Enterprise Organization! In the Client Director role, you will be responsible for developing and executing comprehensive customer success plans, aggressive growth strategies, and an action plan to deliver key customer outcomes while maximizing Cisco's opportunity. You will manage sales teams across IT and business unit groups that will include a "sell-to, sell-with, and sell-through" model. You will also have booking and expense responsibilities and be accountable for solid long-term business decisions (including people development, customer loyalty, business unit alignment, co-development, co-investment, and balancing short-term business issues within Cisco against long-term goals).

Key Performance Traits

• Global Enterprise Segment Strategy & Execution Priorities - Identifying, developing, and implementing key initiatives that align with the Enterprise Operation Strategy & Execution Priorities.
• Go to Market Sales Model - Leading/coaching teams through transformation with account planning/opportunity identification, business relevant / customer value selling, business disciplines, and Challenger Sales strategy.
• Customer Engagement & Accountability - Develop and manage relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO) and Chief Technology Officer (CTO), IT, and Buyer to be able to relate product/solution to business value.
• Financial Performance - Exceeding bookings goal (by geography, architecture, and vertical), managing operating expenses (Opex) goal, and maintaining forecast accuracy; providing visibility and in-depth knowledge into numbers (customer insights, macro/micro-trends, consumption models).
• Team Development - Attracting, developing, and retaining high-performance account team talent (career development, coaching, performance management, and hiring).
• Building a Winning Capability and Leading Change - Strategically leading and influencing your team along with integrated cross-functional teams, including the Industry Solutions Group, Services, Capital, Partners, Architecture Technology teams (Collaboration, Enterprise Networks, Data Center, Security), Marketing, Corporate Business Development, and others. Focusing on contributing to the long-term success of the Enterprise Segment by being a collaborative leader amongst your peers. Consistently striving to improve and reinvent yourself.

Minimum Qualifications

• BA degree or equivalent work experience.
• 5+ years in leadership roles selling solutions to senior executives at named accounts.
• Demonstrated track record managing large accounts with significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals.

Preferred Qualifications

• MBA or graduate degree preferred
• Demonstrated ability to provide thought leadership, think strategically, and effectively communicate vision (both written and verbal) and influence cross-functionally
• Specific examples of closing large, strategic deals to global customers
• Understanding a broad range of Cisco technologies.
• Business development and strategy experience.
• Strong executive presence, polish, and political savvy.
• Excellent communication skills and ability to persuade - using simple communications that convey complex concepts in a compelling, concise, and creative way
• Adept at balancing intense short-term pressures with overall long-term goals
• Demonstrated ability to build and lead in a matrix-managed team culture

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.