Client Director - GES - East Coast

About the role

In the Client Director role, you will be responsible for developing and executing comprehensive customer success plans, aggressive growth strategies, and an action plan to deliver key customer outcomes while maximizing Cisco's opportunity.

Responsibilities

• Develop and manage relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO) and Chief Technology Officer (CTO), IT, and Buyer to be able to relate product/solution to business value.
• Manage sales teams across IT and business unit groups that will include a "sell-to, sell-with, and sell-through" model.
• Have booking and expense responsibilities and be accountable for solid long-term business decisions (including people development, customer loyalty, business unit alignment, co-development, co-investment, and balancing short-term business issues within Cisco against long-term goals).
• Identify, develop, and implement key initiatives that align with the Enterprise Operation Strategy & Execution Priorities.
• Leading/coaching teams through transformation with account planning/opportunity identification, business relevant/customer value selling, business disciplines, and Challenger Sales strategy.
• Exceeding bookings goal (by geography, architecture, and vertical), managing operating expenses (Opex) goal, and maintaining forecast accuracy; providing visibility and in-depth knowledge into numbers (customer insights, macro/micro-trends, consumption models).
• Attracting, developing, and retaining high-performance account team talent (career development, coaching, performance management, and hiring).
• Strategically leading and influencing your team along with integrated cross-functional teams, including the Industry Solutions Group, Services, Capital, Partners, Architecture Technology teams (Collaboration, Enterprise Networks, Data Center, Security), Marketing, Corporate Business Development, and others.

Requirements

• BA degree or equivalent work experience.
• 5+ years in leadership roles selling solutions to senior executives at named accounts.
• Demonstrated track record managing large accounts with significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals.

Qualifications

• MBA or graduate degree preferred.
• Demonstrated ability to provide thought leadership, think strategically, and effectively communicate vision (both written and verbal) and influence cross-functionally.
• Specific examples of closing large, strategic deals to global customers.
• Understanding a broad range of Cisco technologies.
• Business development and strategy experience.
• Strong executive presence, polish, and political savvy.
• Excellent communication skills and ability to persuade - using simple communications that convey complex concepts in a compelling, concise, and creative way.
• Adept at balancing intense short-term pressures with overall long-term goals.
• Demonstrated ability to build and lead in a matrix-managed team culture.

Skills

• Global Enterprise Segment Strategy & Execution Priorities.
• Go to Market Sales Model.
• Customer Engagement & Accountability.
• Financial Performance.
• Team Development.
• Focusing on contributing to the long-term success of the Enterprise Segment by being a collaborative leader amongst your peers.
• Consistently striving to improve and reinvent yourself.

Benefits

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.

Pay

The starting salary range posted for this position is $406,600.00 to $513,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer