Client Delivery Project Manager (Commercialization) - Remote

About the role

The CDE Commercialization Project Manager at Velera is responsible for initiating, planning, organizing, leading, and controlling cross-functional product and technology projects. This role requires strong project management skills and experience in the financial services industry.

Responsibilities

• Builds relationships with Velera's largest business unit leaders, serving as a point of contact between Client Delivery Experience, Product, Sales, and IT.
• Communicates, develops, commercializes, and operationalizes Velera's products and solutions for clients.
• Supports and aligns the CDE business unit to meet goals and objectives.
• Liaises with the product development/lifecycle, managing the project lifecycle to deliver multiple initiatives efficiently.
• Prioritizes initiatives, negotiates financial and resource commitments, confirms availability, and builds delivery schedules.
• Architects, designs, prototypes, and develops solutions that enable quality implementation and improve speed of "on-boarding" solutions.
• Assigns responsibilities to project team members, facilitates meetings and presentations, and defines scope and objectives for complex product releases.
• Manages implementation of internal initiatives, major and minor system or product enhancements, client solutions, and applicable decommissions.
• Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors.
• Manages interdependencies and lead times to develop a comprehensive schedule or priority task plan.
• Oversees completion of project tasks, manages conflicts, clarifies gaps, and escalates risks/issues as needed.
• Provides technology guidance and clarifies process gaps.
• Works directly with key internal stakeholders and executives to negotiate, escalate, and resolve issues with priority.
• Identifies changes that impact scope, cost, or schedule and initiates the appropriate change control and/or change management process.
• Ensures proper documentation is established, maintained, and stored for policies, processes, and procedures to streamline and optimize client delivery of products and services.
• Provides timely reporting of project hours, status, performance, risks, and escalations.
• Applies generally accepted project management methodology and enforces project standards.
• Utilizes service management resources for understanding and marketing the service portfolio, service catalogue, and service demand.
• Plans, defines, and manages support strategy around tools and processes.
• Provides insight into the enterprise service catalogue.
• Participates in training and develops leadership skills that foster internal growth and advancement.
• Ensures all duties are performed according to departmental policies, procedures, services levels, and performance standards.
• Reacts to change productively and performs other duties as assigned.

Requirements

• Bachelor's Degree in Business Systems, Information Technology, or equivalent combination of training and experience required.
• Five (5) years of project management experience required.
• Three (3) years of implementations and/or technical delivery in the financial services industry required or current contractor resource in the same or equivalent position performing all job requirements.
• Three (3) years of card processing experience highly preferred.

Qualifications

• Bachelor's Degree in Business Systems, Information Technology, or equivalent combination of training and experience required.
• Five (5) years of project management experience required.
• Three (3) years of implementations and/or technical delivery in the financial services industry required or current contractor resource in the same or equivalent position performing all job requirements.
• Three (3) years of card processing experience highly preferred.

Skills

• Strong project management skills.
• Experience in the financial services industry.
• Knowledge of card processing.

Benefits

• Opportunity to work with a premier payments credit union service organization (CUSO).
• Working in a fast-paced environment with a focus on innovation and growth.
• Collaboration with key internal stakeholders and executives.
• Opportunities for professional development and advancement.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time position with flexible working hours to accommodate project needs.