Client Coordinator- ON SITE

TEKsystems is hiring a Client Coordinator for a client located in Woodbury, NY. This is an entry-level, full-time position with opportunities for growth and advancement at one of the largest independent medical examination companies in the area.

About the role

This is a contract-to-hire, fully onsite position based in Woodbury, NY.

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilize appropriate systems and databases to enter client or claimant information and/or retrieve information.
• Verify all client information is current in the database and all client-specific guidelines, rules, or information are documented in the system.
• Work independently and in partnership with other team members to ensure questions are addressed, documented, and cases are returned in a timely fashion.
• Direct calls to other departments as needed.
• Perform various clerical duties such as data entry, emailing, and organizing.
• Assist in the resolution of customer complaints.

Requirements

• 1-2 years of customer service/admin experience in an office setting.
• Bachelor’s Degree required.
• Excellent communication skills.
• Microsoft Office proficiency.

Schedule

Monday–Friday, 8:30 AM–5:00 PM (onsite).

Pay

$22–$24/hour (based on experience).

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. If eligible, benefits for this temporary role may include:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions available).
• Life Insurance (voluntary Life & AD&D for the employee and dependents).
• Short- and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation, or Sick Leave).