Client Coordinator
Cosmetic Skin & Laser Center · Grand Rapids, MI · 3 mo ago
On-siteEducation$18–$22/hrFull-time
About the role
At Center for Aesthetics and Plastic Surgery|RegenCen, we are dedicated to helping people thrive by pioneering aesthetics and regenerative medicine. Our team is supportive, uplifting, and focused on empowering individuals at every stage of life.
Responsibilities
- Welcome every patient with professionalism and genuine connection
- Manage check-in, scheduling, and check-out with efficiency and accuracy
- Support patients with clear communication and helpful guidance
- Process payments and explain service options when needed
- Maintain a polished, organized office environment
- Assist with office coordination and administrative tasks
- Flag any operational or building concerns to leadership
Requirements
- A warm, approachable presence with strong people skills
- Excellent communication—both in person and by phone
- Experience in a client-facing role (hospitality, wellness, healthcare, aesthetics, luxury retail, etc.)
- Great multitasking and organizational abilities
- Reliability, professionalism, and a team-oriented mindset
- Loves building relationships and making people feel cared for
Qualifications
- Customer service, sales, hospitality, or medical office experience
- Strong computer and scheduling system skills
- A positive, proactive approach and desire to learn
- Prior medspa or medical office experience is a plus, but not required