Client Consultant, Door Solutions

Responsibilities

• Develop new business opportunities for automatic door, access control, and integrated door solutions within assigned territory.
• Build and maintain relationships with general contractors, design-build firms, architects, building owners, property managers, and other key decision-makers.
• Identify upcoming construction projects, capital improvement plans, renovation opportunities, and funding initiatives to position Basepoint early in the sales cycle.
• Research project pipelines, understand who is involved in upcoming projects, and develop strategies to become the preferred Door Solutions partner.
• Prepare estimates, proposals, and competitive bids for new construction, retrofit, modernization, and replacement projects.
• Manage the complete sales process from prospecting through project award and customer handoff.
• Develop long-term relationships with existing customers while identifying opportunities for additional installations, upgrades, repairs, and recurring service agreements.
• Sell maintenance agreements, preventative maintenance programs, repairs, and modernization solutions that generate recurring revenue.
• Work closely with Project Management and Operations to ensure accurate project scope, smooth project execution, and outstanding customer satisfaction.
• Utilize CRM software to manage sales activities, customer communications, project pipeline, forecasting, and opportunity progression.
• Stay current on industry trends, automatic door technologies, code requirements, and competitive offerings.
• Represent Basepoint at networking events, industry organizations, and customer meetings.

Requirements

• High school diploma required; Bachelor's degree in Business, Construction Management, Marketing, or related field preferred.
• Minimum three years of business development, construction sales, commercial sales, or account management experience.
• Experience selling construction-related products or services preferred.
• Experience working with commercial contractors, architects, facility owners, or property managers strongly preferred.
• Demonstrated success developing new business while growing existing customer relationships.
• Experience estimating commercial projects and preparing proposals preferred.
• Experience utilizing CRM systems and managing long-term sales pipelines.
• Strong understanding of consultative selling and complex sales cycles.
• Excellent verbal and written communication skills.
• Self-motivated with strong organizational and time management skills.
• Ability to identify, qualify, and pursue long-term project opportunities.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional walking and/or standing on uneven and/or unimproved surfaces.
• Must be able to lift 15 pounds at a time.

KPIs

• Total Sales Revenue
• Gross Margin
• New Installation Sales
• Service & Maintenance Agreement Sales
• Sales Pipeline Growth
• Opportunity-to-Win Conversion Rate
• Customer Retention
• Customer Satisfaction
• Prospecting & Customer Engagement Activity