Client Concierge Part Time

About the role

To fulfill our mission of making people feel unstoppable in their everyday lives, we are seeking passionate, positive, and polished individuals to join our team.

Responsibilities

• Provide exceptional customer service to patients
• Work flexible hours including weekends
• Communicate effectively with clients and colleagues
• Multi-task while maintaining attention to detail
• Collaborate with team members to ensure smooth operations
• Maintain confidentiality and adhere to HIPAA regulations
• Perform other duties as assigned

Requirements

• Previous customer service experience (1 year)
• Flexible schedule with weekend availability
• Previous experience in a med spa or medical office preferred
• Excellent written and verbal communication skills
• Ability to communicate with proper etiquette
• Ability to work as part of a team and take initiative
• Enthusiastic, friendly, and energetic personality
• Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
• Maintain a high level of integrity with a strong ethical foundation
• Sound judgment, problem-solving, and decision-making skills
• Able to sit or stand for long periods of time
• Able to perform tasks requiring reaching above shoulder height, crawling, kneeling, and lifting up to 50 lbs.
• Working knowledge of Microsoft applications

Qualifications

• Bilingual preference given

Skills

• Customer service skills
• Communication skills
• Teamwork and collaboration
• Confidentiality and HIPAA compliance
• Problem-solving and decision-making skills
• Physical stamina and flexibility
• Microsoft applications proficiency

Benefits

• Competitive base salary + commission
• PTO
• Multiple health insurance plans
• Dental and vision coverage
• Employer-paid short-term and long-term disability
• Employee discounts
• 401(k) plan
• Tuition reimbursement
• Referral bonus program

Pay

TBD

Schedule

TBD