Concierge Part Time
Elegance Senior Living · Bala-Cynwyd, PA · 5 mo ago
Customer ServicePart-time
Greeting and Reception
- Answer incoming calls and resident calls professionally and respectfully.
- Monitor entry area for visitors and guests, greet and direct as necessary.
- Forward and take messages.
- Receive and send packages for residents.
- Assist with residents who request assistance with mailing letters and packages.
Lobby Management
- Ensure the lobby is clean and neat.
- Create a comfortable, inviting area.
- Assist the activity director and/or others as necessary in promoting activities in the lobby.
Supporting Community Engagement
- Respond to inquiries and/or tours when the Community Relations Director, Executive Director, and Resident Care Directors are not available.
- Facilitate experiences/tours of the community as needed.
- Promote and encourage residents to participate in activities.
Company Policies and Procedures
- Follow and communicate company policies and procedures.
Additional Duties
- Perform other duties as assigned or needed.
Perks and Benefits
- Easily Access Your Schedule: View your schedule, pick-up shifts & request time off from the OnShift mobile app.
- Earn Rewards: Track your progress and earn award points for clocking in & out on time, answering surveys and for other contributions in the community.
- Provide Feedback: Answer short community surveys and provide feedback about your day – all from your mobile phone.
- Access Funds: Access your earned, but unpaid wages before payday for just a small transaction fee.
- Benefits: Medical/Dental/Vision Insurance, 401K, PTO, Tuition Assistance, etc.