Client Care RN – Assess, Guide & Support [Part Time]

What You'll Be Responsible For

• Work closely with the Client Care Coordinator and Staffing Coordinators to ensure seniors receive the highest quality of care and service.
• Work directly with clients and families, assess changing needs, support caregivers, and help ensure clients can continue receiving the care they need in the comfort of home.
• Communicate with clients, families, and caregivers to answer questions and address client-care concerns.
• Perform client assessments and develop and maintain individualized plans of care.
• Assess clients following a change in condition, hospitalization, or change in level of care.
• Maintain accurate and up-to-date client records and care plans.
• Complete required paperwork and documentation according to state guidelines.
• Conduct Quality Assurance visits with high-level companion/home helper clients.
• Complete Supervisory Visits as needed.
• Review, maintain, file, and audit personal care notes.
• Teach Personal Care classes.
• Maintain open communication with the owner, office colleagues, clients, and caregivers.
• Handle designated weekend on-call responsibilities, including client-care calls, emergencies, care consultations, and caregiver questions.

What You'll Bring

• Excellent oral and written communication skills.
• Strong listening and interpersonal skills.
• Sound judgment and effective decision-making.
• Discretion, integrity, and fair-mindedness.
• Strong organization and ability to prioritize daily, monthly, quarterly, and yearly responsibilities.
• Ability to establish positive working relationships with office colleagues, the franchise owner, clients, caregivers, and the community.
• Professional appearance and demeanor.
• Ability to operate standard office equipment.
• Ability to work professionally in an office setting.
• Patience and a congenial manner when communicating by phone.
• Patience and a congenial manner when communicating by phone.
• Ability to sit at a desk and listen effectively on the telephone for extended periods.
• Ability to maintain confidentiality and meet deadlines.