Client AV Technologist l.

AUDIO VISUAL AND TECHNOLOGY SUPPORT

Provide core support for AV systems, computers, devices, and software.
Act as a Subject Matter Expert for one or more AV-related technologies, guiding best practices and innovation in this area.
Enhance classroom and event technology experiences by fine-tuning audio, optimizing visual displays, and tailoring configurations to meet client needs.
Responsible for performing basic video editing tasks, such as trimming footage, applying simple transitions, and ensuring audio clarity for project needs.
Utilize AI, scripts, and automation to streamline AV tools and improve support delivery.
Deliver outstanding client service through direct support interactions with Tuck community members.
Document technical issues, solutions, and knowledge to contribute to Tuck IT’s knowledge base.

PROJECT PARTICIPATION AND COLLABORATION

Participates in testing, development, communication, and implementation of AV team projects.
Identifies areas for improvement in AV team processes and participates in process improvement initiatives.
Collaborate with colleagues across the Tuck IT team to share knowledge, build relationships, and achieve shared objectives.

TRAINING AND DEVELOPMENT

Work closely with team members to identify and pursue training opportunities to deepen expertise in both established and emerging AV technologies.
Engage in independent learning to maintain and expand subject matter expertise, contributing to the team’s overall knowledge and capability.

COMMUNICATION AND COLLABORATION

Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.