Client Associate - Neuberger Wealth

Position Overview

Neuberger Wealth is Neuberger's direct‑to‑client wealth and investment management business. Managing $70 b+ in client assets across 40+ seasoned wealth and investment teams, the platform offers a deep breadth of customized investment solutions. The Client Associate will deliver comprehensive operational support and serve as a trusted resource for clients and the Wealth Advisor Team, enhancing the client experience by assisting with service, maintenance, and growth of the team’s high‑net‑worth client base.

Primary Responsibilities

• Client Service: Provide ongoing operational support for the team’s client base by managing daily transactions and inquiries accurately and within established deadlines, ensuring compliance with firm policies and federal regulations.
• Liaison: Serve as a liaison between Wealth Advisors, Portfolio Managers, Operations, and clients.
• Client Support: Offer daily support for the team’s client base, including opening client accounts, assisting with required documentation, and performing comprehensive account maintenance tasks.
• Account Maintenance: Perform tasks such as funds disbursements, name/address changes, charitable gifting, ACATS and DTC transfers, cost updates, billing/fees, and client‑directed trade orders.
• Client Interaction: Maintain regular and proactive contact with clients regarding new account documents, LOAs, account updates, checks and wires, account performance, trade activity, transfers, statement inquiries, research, fees, objective changes, portfolio market values, stock quotes, online access, etc.
• Account Monitoring: Oversee account activities including trades, cash flows, debits, margin, tech shorts, performance, transfers, allocations, fees, etc., using various in‑house portfolio systems.
• Client Reporting: Provide customized reporting and analysis to clients or the Wealth Advisor team on a regular or ad‑hoc basis.
• Data Management: Maintain accurate and detailed client files, account information, and new business pipeline in the Salesforce database.
• Professional Development: Enhance job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Qualifications

• 2+ years of proven client service/support or related experience in the financial services industry.
• An undergraduate degree and Series 7 and 66 licenses (required within the first 180 days).
• Additional certifications such as MBA, CFA, CFP, or CIMA are beneficial but not required.
• Proficiency with Microsoft Office and prior CRM experience preferred, particularly with Salesforce.
• Broad knowledge of wealth management, financial products, and services.
• Exceptional written and verbal communication skills, with strong interpersonal and client‑servicing abilities.
• Ability to organize, prioritize, manage multiple tasks, and keep the team informed on open items.
• Detail‑oriented, well‑organized, and capable of managing multiple tasks simultaneously.
• Ability to adapt to a rapidly changing and fast‑paced business environment.
• Capable of operating effectively and working under pressure with tight deadlines.
• A proactive attitude and ability to work collaboratively.
• Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Compensation

The salary range for this role is $75,000–$85,000. The position is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of the total comprehensive package.

Benefits

• Paid time off
• Medical, dental, and vision insurance
• Retirement plans
• Life insurance
• Other benefits available to eligible employees