Client Arrangements Specialist

About the role

Position Summary: The Client Arrangements Specialist supports the Client Arrangements department through data entry in the implementation of client fee arrangements and requirements as requested by Client Accounting, Legal Assistants and Client Arrangements Analysts. This position partners closely with the Client Arrangements Supervisor and Analyst to interpret and improve the client arrangements cycle. The Client Arrangements Specialist works under direct supervision and relies on instructions and guidelines to perform the essential functions of the job.

Responsibilities

• Provide data entry support in actioning of rate setup change requests as approved by team leadership
• Oversee the assignment of Change Requests to responsible Analysts based on Practice Group assignment
• Provide data entry support for new and to be updated Non-Standard Arrangements in the Client Arrangements Non-Standard Arrangements Repository
• Oversee the Client Arrangements Group Inbox and alert team to time sensitive/urgent inquiries
• Assist in providing timely response to inquiries on client arrangement terms
• Provide support in requests for time, billing, and disbursement rules setup

Requirements

• Bachelor’s degree
• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
• Prior experience with electronic billing systems, Aderant Expert and Rate Hierarchy a plus
• Strong written and verbal communication skills
• Strong client service, analytical and problem-solving skills
• Excellent organizational skills and strong attention to detail
• Ability to work under tight deadlines and prioritize responsibilities
• Ability to handle and maintain confidential information
• Ability to work in a team environment and share knowledge

Benefits

• Comprehensive benefits package supporting physical, emotional, mental, and financial health with emphasis on work‑life balance
• Discretionary bonus for full‑time positions
• Performance‑based bonus opportunities
• Total rewards package including career development opportunities

Pay

Target hiring range: $59,000 – $90,000 (base pay varies by market location, job‑related knowledge, skills, experience, and geographic location; base pay is one component of total rewards; full‑time roles eligible for discretionary bonus). Please note that quoted salary ranges are not guarantees of what final salary offers may be.