Client Analytics Lead
DoubleVerify · New York, NY · 3 days ago
On-siteAnalyst$100k/yrFull-time
What You'll Do
- Own the full lifecycle of client analytics deliverables, including QBRs, Test Wraps, and Custom Insights for a portfolio of DV's most strategic and high-revenue Global and East Coast accounts.
- Serve as a primary analytics voice in client-facing presentations, translating complex DV data into actionable, strategic insights that drive client value.
- Project manage and prioritize deliverables with limited supervision, proactively setting timelines and managing stakeholder expectations.
- Proactively create, roll out, and refine processes and analytical best practices to be followed by the broader team.
- Act as an advisor and resource to Client Insights Analysts on data methodology, DV product expertise, and data storytelling.
- Lead strategic and ad-hoc discussions with clients and internal stakeholders, including commercial leadership up to the VP level.
- Proactively identify and action on revenue opportunities emerging from client analytics work with Client Partners.
- Contribute to knowledge sharing within the Client Analytics function, surfacing case studies, trends, and best practices that strengthen the broader team and DV.
- Build strong feedback loops with Commercial partners (Client Partners, Group Directors, RVPs) to align analytics support with revenue priorities and escalate trends to leadership.
Who You Are
- 6+ years of experience in an analytical capacity (research, data & analytics, or insights strongly preferred).
- Exceptional command of Excel and PowerPoint, including advanced functions, pivot tables, and data visualization.
- Exceptional understanding of DV products, databases, and their applications to clients; familiarity with Salesforce, Looker, Snowflake, and/or SQL.
- Strong data storytelling skills, you can take a complex dataset and turn it into a clear, compelling narrative for both technical and non-technical audiences.
- Proven ability to project manage client deliverables independently, meeting SLAs and proactively communicating timelines and risks.
- Experience leading client-facing presentations and strategic discussions with senior stakeholders.
- Solution-oriented: you work on issues of diverse scope, evaluate a variety of factors including business context and trends, and are proactive in finding and presenting solutions.
- Proactive contributor to team culture: you share insights, flag trends, learnings, etc.
- Digital media, ad tech, or agency experience strongly preferred.
- Client-facing experience required (presenting, reporting, and relationship management).
- Ability to travel as needed for client engagements.
- Comfortable leaning into AI tools and eager to help shape how the team uses them to work smarter, move faster, and unlock more creative approaches to analytics and client storytelling.