Client Advisor - Rodeo Drive, Beverly Hills

Responsibilities

• Achieve all Client Advisor critical metrics and CRM requirements.
• Meet or exceed store, category, and individual sales goals.
• Follow all store guidelines.
• Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.
• Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
• Adhere to all store policies and procedures.

Qualifications

• Minimum 3 years’ experience, luxury retail preferred.
• Strong drive for results; goal oriented.
• Excellent communication skills: the ability to communicate effectively both verbally and in writing.
• Proficient and accurate use of POS system and other software as the need arises, updating customer database.
• Acquire product knowledge, company information and history.
• Keep up to date with company news and be familiar with the competition.
• Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.
• Perform regular store maintenance functions as needed or assigned.
• May have responsibility for opening/closing the store as needed, including morning team meetings.

Benefits

• The base compensation for this role is $25.50 hourly plus commission.
• In addition, there is a comprehensive benefits package including:
• medical insurance,
• bonus structure,
• paid time off,
• holiday pay,
• 401k,
• automatic employee contribution,
• and more.