Client Advisor / Product Specialist

Jim Norton Toyota OKC, 8401 NW Expressway, Oklahoma City, OK 73162

About the Role

Are you looking for a career with growth potential, professional development, and earning opportunity — without needing prior automotive sales experience? Jim Norton Toyota OKC is expanding our sales and customer experience team and is hiring motivated, professional individuals for our Client Advisor / Product Specialist program. This is NOT your typical “old-school” car sales position. We are looking for customer-focused professionals who enjoy helping people, learning technology, building relationships, and creating exceptional experiences for our guests. Whether you come from hospitality, retail leadership, customer service, technology, fitness sales, call centers, or another people-focused industry — we provide paid training and development to help you build a long-term career in automotive.

Pay & Benefits

• $22/hour base pay
• Sales bonuses
• Paid training program
• Toyota product certification
• Career advancement opportunities
• Promotion path into Senior Sales Consultant and leadership positions
• Medical, dental, and vision insurance
• 401(k)
• Paid vacation
• Employee discounts
• Professional/team-oriented work environment

Responsibilities

• Assist customers through the vehicle shopping process
• Help guests explore vehicle features, technology, and options
• Conduct product presentations and test drives
• Communicate with customers by phone, text, email, and video
• Follow up with internet and showroom guests
• Maintain customer relationships before and after the sale
• Learn Toyota product knowledge and dealership systems
• Deliver a professional, transparent, and customer-focused experience

Requirements

• Positive attitude and strong communication skills
• Professional appearance and demeanor
• Self-motivated and dependable
• Comfortable with technology and smartphones
• Ability to learn and adapt quickly
• Team-oriented mindset
• Customer service or sales experience preferred but not required
• No automotive experience required — we provide training, coaching, and mentorship

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training, and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

The physical requirements of the position are MEDIUM in intensity. Must be able to sit/stand/walk for long periods of time. Visual acuity requirements include color, depth perception, and field of vision comparable necessary to drive vehicles safely.

• Constant - Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing
• Frequent - Repetitive motion
• Occasional - Balancing, kneeling, crouching, pushing, pulling, lifting up to 20 lbs

Physical Working Conditions

This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards such as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems like fumes, odors, and dust associated with operating an auto dealership.