Client Advisor- Carmel

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch.
• Be an excellent communicator and brand ambassador.
• Develop client relationships and exceed sales plan.
• Deepen the relationship with clients to drive lifetime loyalty and spend.
• Capture client data.
• Cultivate new and existing client relationships.
• Drive business through key product pillars.
• Elevate in-store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.
• Execute best practices by optimizing hospitality and store amenities to create unique experiences.
• Take action on TEI performance and client feedback.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
• Proficiency in multiple languages.

Pay

The rate of pay offered will be dependent upon candidates’ relevant skills and experience. This role is also eligible for sales commission.