Client Accounts Coordinator

Position Summary

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions.

Essential Duties And Responsibilities

• Responsible for producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion)
• Oversee the process of editing and finalizing draft bills based on attorney instruction and client guidelines; providing appropriate documents and information as necessary
• Cross train and work with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members
• Prepare and submit invoices via 3rd party e-billing system while meeting client requirements; investigating and resolving issues that causes delays or prevents successful submission
• Review outstanding receivables and work with the Collections & Appeals Team for the purpose of contacting clients regarding the resolution of past due balances
• Aid in testing and documentation of new processes and applications related to client account billing
• Assist with responding to various billing related inquiries from attorneys, clients and management accurately and in a timely manner

Qualifications/Position Requirements

• Strong mathematical aptitude
• Ability to manage a varied workload and meet deadlines
• Punctual and reliable
• Proficient in MS Excel, Outlook and other applications as needed
• Strong interpersonal skills
• Must be able to work with minimal supervision
• Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
• Excellent written and verbal communication skills
• Ensure confidentiality of all the firm’s and clients documentation and information

Education And/or Experience

• Bachelor’s degree from four-year college or university preferred
• Minimum of 3 years experience at a major law firm
• Experience with Aderant Expert or an equivalent accounting system such as Elite or 3E
• Knowledge of various eBilling applications or vendors such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport

Pay

The expected base salary for this position is $90,000 - $110,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.