Client Account Specialist

About the role

At Stillman Law Office, we specialize in creditor representation across the U.S. and are looking for a Client Service Representative to join our team. The ideal candidate will play a key role in maintaining exceptional client satisfaction.

Responsibilities

• Build strong relationships with clients, ensuring all communication aligns with regulatory and compliance standards.
• Handle business data processing and maintenance with precision and efficiency.
• Generate, analyze, and interpret reports to provide actionable insights and enhance the client experience.

Requirements

• Skills & Qualities:
• A team player mentality paired with the ability to meet personal and team-wide goals.
• Outstanding written and oral communication skills, with an eye for detail.
• Strong organizational skills, excelling at multitasking in a high-volume, deadline-driven environment.
• Exceptional problem-solving abilities and a commitment to top-notch client service.
• Technical Proficiency:
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of CMR or database software for the collections industry is a plus.
• Experience & Education:
• An associate’s degree preferred.
• 1–2 years of experience in a law firm or legal department is advantageous.

Qualifications

• A clear background check.
• A clean drug screening.

Benefits

• Health, vision, and dental insurance.
• A 401(k) retirement plan.
• Paid time off (PTO).

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The position is full-time and based in Farmington Hills, MI.