Client Account Specialist

About the Firm

Dinsmore is a dynamic, client-focused law firm with more than 750 attorneys across 30+ offices nationwide. We are dedicated to building a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive.

Responsibilities

• Process narrative edits and time and cost adjustments
• Generate monthly Work-In-Progress (WIP) reports as directed by client
• Enter attorney time, as needed, to meet deadlines
• Assist attorneys and legal administrative assistants in client inquiries
• Address internal and external inquiries in connection with billed and unbilled totals, payment status, and matter history
• Assist partners in editing and finalizing bills
• Participate in accounts receivable collection efforts
• Assist team with projects, such as reviewing for accuracy official documents received for client matters and logging information from those documents in our information and document management system
• Maintain telephone, email, and personal contact with clients, attorneys, and staff
• Observe confidentiality in all Firm and client matters
• Other duties as assigned

Requirements

• Working knowledge of accounting functions
• Experience using Microsoft Office Suite, including Outlook, Excel, and Word
• Ability to manage multiple deadlines
• Excellent writing, grammar, proofreading skills, and meticulous attention to detail
• Excellent communication skills, both oral and written
• Strong organizational and time management skills
• Proven success as a positive team player, as well as an independent worker
• Medical or law firm billing experience required
• Ability to use good judgment