Client Account Representative

Responsibilities

• Build and maintain positive relationships with client accounts.
• Provide accurate information about products and services.
• Identify client needs and recommend appropriate solutions.
• Resolve routine client concerns in a professional and timely manner.
• Maintain organized records of account activities and client interactions.
• Support client satisfaction and account retention initiatives.
• Collaborate with team members to achieve account objectives.
• Follow company service standards and account management procedures.
• Participate in ongoing training and professional development.

Requirements

• A high school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, retail, hospitality, account support, or another customer-facing role is a plus but not required.