Client Access Specialist - WIC (Bilingual English/Spanish)

Essential Functions of the Position

• Participates in breastfeeding promotion and support.
• Attend staff and state WIC meetings.
• Translate for the nutritionists and clerks as needed.
• Sets the tone for excellent customer service to participants as they enter the clinic.
• Write pamphlets and newsletters as directed by Director.
• Distributing eWIC cards including activating cards and loading benefits.
• Performing tasks in compliance with Federal Regulations.
• Determine income qualifications for participant eligibility.
• Attend outreach events as appropriate.
• Refers participants to other social services and documents accordingly.
• Informing clients of what will take place during appointment.
• General clerical duties i.e., answering phone and filing.
• Entering client information into computer.
• Reminding clients of benefit pick-up dates and dates of future appointments.
• Referring clients to appropriate agencies for assistance.
• Health screening as necessary.
• Informing clients of future sessions and other appropriate follow up.
• Hand out Farmer’s Market checks.
• Performing all functions as related to ROSIE software system.
• Schedule appointments.
• Printing of reports and other electronic clerical duties.

About the Role

N.E.W. Community Clinic believes that all people are entitled to equal employment opportunities. We follow all state, local, and federal laws prohibiting discrimination in all matters involving hiring and employment.