Click Here to Apply from BBM to TG Texas, LLC

About the Role

Service specialist responsible for the overall direction, coordination, and evaluation of service parts. Works closely with the warehouse supervisor and serves as the customer contact.

Responsibilities

• Receive and process orders and supplementals; prepare production plan and distribute to production.
• Calculate monthly Kanban, print and sort daily Kanban, and distribute to the appropriate department.
• Report daily on-time delivery and verify shipments and ASNs.
• Coordinate with service Dandori to confirm parts are produced, pulled, and sent to the warehouse.
• Prepare back-track report daily for management and recovery plan for customers (RDA).
• Assign and delegate responsibilities to meet safety, quality, productivity, cost, and delivery goals.
• Perform root cause analysis for missed shipments.
• Collect WIP parts and components from TGTX weekly; schedule component orders.
• Prepare schedules to run past model parts and follow up.
• Meet with customers bi-weekly to update recovery plans.
• Follow up and instruct team members on daily packing tasks.
• Prepare work instructions and find BOM (Bill of Material) for past model parts from JD Edwards.
• Coordinate with TGNA IT to resolve computer, printer, or scanner issues at the warehouse.
• Expedite back-track conditions by coordinating with other departments.
• Analyze and identify potential cost savings.
• Provide delivery dates for Vehicle on Road (VOR), back-track, supplemental orders, and Canada orders.
• Maintain daily inventory tracking at the warehouse.

Requirements

• Strong background in basic computer skills (MS Office).
• Proficient in data analysis (MS Excel: pivot tables, VLOOKUP).
• Toyota Production System experience beneficial.
• Self-starter capable of working with minimal instruction.
• Basic understanding of BOM; able to prepare purchase orders.
• Hands-on experience with manufacturing processes.
• Strong math skills—ability to compute rates, ratios, and interpret bar graphs.
• Strong communication skills.

Working Conditions

• 50% on the shop/warehouse floor and 50% in an office work environment.
• Must be able to lift up to 30 pounds.
• Ability to travel to off-site warehouses.
• Possess a valid driver's license and insurance.