Clerk Supervisor

Location: 14250 49th Street N. Clearwater, FL

Schedule

Monday - Friday 8:00 AM to 5:00 PM, with occasional 11:00 AM to 7:00 PM on a rotational basis.

About the role

The Clerk of the Circuit Court, an elected Constitutional Officer responsible for safeguarding public records and funds, is seeking a service-minded Court Records Supervisor. This role involves supervising employees at the Pinellas County Justice Center. The Clerk Supervisor plans, assigns, monitors, and reviews the work of a moderate to large staff of subordinate lead workers and clerical employees. Responsibilities include ensuring proper performance of assigned supervisory or technical activities in accordance with Florida Statutes, Rules of Court, and regulations. Independent decisions are made based on experience, knowledge of departmental operations, and governing laws.

Responsibilities

• Plans, assigns, supervises, and evaluates the work of all employees assigned to the section, including lead workers.
• Processes payroll and staffing changes in OPUS.
• Analyzes and resolves employee-related issues or concerns.
• Prepares weekly and monthly reports.
• Reviews sectional manual and Clerk's website for accuracy and recommends changes as needed.
• Leads and trains employees in the section, and reviews their work.
• Processes and assists with all sectional job duties.
• Prepares work schedules and reassigns work as necessary.
• Resolves customer-related issues.
• Coaches and counsels employees.
• Performs miscellaneous duties, regression testing, and special projects as assigned.
• Handles opening and closing duties, including verifying and balancing cash drawers for front and off-counter tills.
• Documents, prepares, and conducts quarterly performance reviews of supervised staff utilizing Taleo.
• Performs related work as assigned or required.

Requirements

• Experience in legal or Clerk of the Circuit Court-related work, court records, traffic, governmental accounting, or as a teller or cashier, depending on the area of assignment.
• At least 1 year of supervisory or leadership experience in the Clerk's Office.
• Education in Business or Public Administration, Accounting, or a related field.
• 5 or more years of relevant experience, or an Associate’s Degree with at least 3 years of relevant experience, or a Bachelor’s Degree with at least 1 year of relevant experience, or a Master’s Degree or higher.
• An equivalent combination of education, training, and/or experience.
• Ability to work a variety of schedules, including compulsory work periods in special, emergency, or disaster situations.

Skills

• Knowledge of Florida Statutes, Rules of Court, Office-Wide Policies and Procedures, departmental procedures, Personnel Rules, and other legal authorities pertinent to the area of assignment.
• Knowledge of cashiering principles, governmental accounting, and record-keeping procedures.
• Knowledge of legal terminology, grammar, spelling, and math.
• Ability to speak in public and conduct sectional meetings.
• Ability to coach, counsel, and assist employees to overcome job problems or performance deficiencies.
• Ability to make sound decisions in accordance with laws and regulations and apply them to work situations.
• Ability to train and supervise subordinate employees.
• Ability to maintain public relations in an effective, tactful, and courteous manner.

Benefits

• Membership in the Florida Retirement System (FRS) with investment and pension options.
• Deferred compensation programs.
• Access to wellness centers and other perks.