Clerk - Patient Account Rep - FT

Northern Montana Hospital (NMH) is the center of a comprehensive system of medical and health care services, staffed with a team of caring professionals dedicated to meeting the growing needs of our Hi-Line communities. The not-for-profit, 25-bed Critical Access Hospital features a 24-hour physician-staffed emergency department, state-of-the-art diagnostic imaging, and electronic medical record services. Our large, quiet labor/birthing rooms are private and located away from other patient care areas. Private patient rooms on the 5th-floor Medical/Surgical Department offer views from every window.

Administration, staff, and medical providers are committed to delivering high-quality, comprehensive health care services to the people of the Hi-Line communities of Montana. Specialties of our active staff of doctors include Anesthesiology, Emergency Medicine, Family Medicine, General Surgery, Hematology, Internal Medicine, OB/GYN, Oncology, Ophthalmology, Optometry, Orthopedic Surgery and Sports Medicine, Pain Management, Pathology, Podiatry, Psychiatry, Psychology, Radiology, and Women's Health.

For patient convenience, we also host visiting physicians at our clinics in the areas of Cardiology, Neurology, Pediatric Pulmonology, Urology, Radiation Oncology, Nephrology, Endocrinology, and Optometry.

About the role

This position involves checking medical claims status with insurance companies for claims filed on behalf of Northern Montana Health Care, as well as working with patients to resolve accounts where there is patient responsibility. Additional duties include coordinating patient financial assistance documents and researching patients who have moved without leaving a forwarding address.

Responsibilities

• Check medical claims status with insurance companies.
• Work with patients to resolve accounts with patient responsibility.
• Coordinate patient financial assistance documents.
• Research patients who have moved without leaving a forwarding address.

Requirements

• High school diploma or equivalent.
• Computer literate with good organizational skills.
• Effective communication skills and ability to learn quickly.
• Assertiveness in handling tasks.

This position is subject to a credit check based on the Fair Credit Reporting Act.

Benefits

• Health, dental, and life insurance.
• FLEX/HSA benefits.
• 403-b retirement option.