Clerk IV - Online Education and Individual Studies

About the role

Under general supervision, performs clerical work for the Online Education and Individual Studies (OEIS) unit and Self-Paced Online Courses (SPOC); serves as the HRS liaison for the College of Graduate, Research and Online Education (GROE); processes HRS forms and Period Activity Pay (PAP) for GROE; creates and maintains the temporary faculty sheet for Online Education and Individual Studies (OEIS); completes adjunct appointment forms to generate offer letters; serves as an enrollment contact for Self-Paced Online Courses (SPOC); monitors enrollments and completions for SPOC; responds to SPOC questions regarding rules, regulations and procedures; processes SPOC enrollments and exams; gathers data on student withdrawals; oversees the approvals for external proctors; prepares and complies data to help inform operational decisions and procedures; provides direct support for the Associate Director; collects, verifies, and analyzes data for specialized reports; supports the Associate Director with financial transactions and account reconciliation; supports the overall efforts of the Online Education and Individual Studies unit; maintains scholarship information and submits financial aid rosters; schedules distance education courses via the SIS; creates routine and non-routine correspondence; assists with specialized projects; and performs other duties as assigned.

Responsibilities

• Processes HRS forms and Period Activity Pay (PAP) for GROE
• Serves as the HRS liaison for the College of Graduate, Research and Online Education (GROE)
• Creates and maintains the temporary faculty sheet for Online Education and Individual Studies (OEIS)
• Completes adjunct appointment forms to generate offer letters
• Serves as an enrollment contact for Self-Paced Online Courses (SPOC)
• Maintains scholarship information and submits financial aid rosters
• Schedules distance education courses via the SIS
• Creates routine and non-routine correspondence
• Supports the Associate Director with financial transactions and account reconciliation
• Supports the overall efforts of the Online Education and Individual Studies unit
• Provides direct support for the Associate Director
• Assists with specialized projects

Requirements

• Any combination of progressively responsible related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment

Qualifications

• Bachelor's degree
• Strong attention to detail
• Able to organize and prioritize multiple tasks
• Strong interpersonal and excellent written and verbal communication skills
• Effective teamwork and customer service skills
• Able to keep accurate records
• Excellent computer skills
• Knowledge of business and financial processes preferred

Skills

• Ability to keep accurate records
• Strong attention to detail
• Effective teamwork and customer service skills
• Excellent computer skills

Benefits

Iowa's cost of living is among the lowest in the nation and the Common Sense Institute ranks Iowa #1 for paycheck stretch. UNI enhances this advantage with an excellent benefits package for eligible non-temporary positions. Visit our Compensation Tools page to explore your estimated total compensation, compare Waterloo-Cedar Falls cost of living to other major cities or review the paycheck stretch ranking details. Learn more about the Cedar Valley at https://livethevalley.com/.

Pay

Pay Grade: 11
Starting Hourly Rate: $21.77

Schedule

Calendar Year
Work Schedule: Monday - Friday, 8:00 am to 4:30 pm

Contact Information

To apply for this position, please click on “Apply” and complete the Employment Application. A resume and cover letter are not required for this position but can be attached when applying.
If you have questions regarding this application process, please email careers-support@uni.edu or call 319-273-2422.