Clerk HIM II

About the role

This position supports the Truckee, CA and Reno, NV offices on a rotating basis. Bargaining Unit: EA. Rate of Pay: $28.46/hour + DOE. The role is responsible for processing medical records for Tahoe Forest Health System, performing clerical functions for the HIM Department related to record scanning, chart analysis, and chart audits, and processing and monitoring the release of health information while ensuring compliance with federal and state requirements and accreditation recommendations regarding the release of Protected Health Information (PHI).

Responsibilities

• Process requests for release of information in accordance with State, HIPAA and Privacy laws for clinic and hospital records; evaluate requests for medical and billing records received from patients, patient representatives or third party requesters, insuring that requests comply with regulatory requirements as well as internal policy and procedures;
• Process requests for medical records, including logging requests in the Electronic Medical Record system, selecting and preparing a file of records requested, sending records back to the requester per their instructions, and collection of applicable fees (if appropriate);
• Coordinate with Billing Office when billing records are requested;
• Review and analyze inpatient, emergency room, ambulatory surgery accounts for completeness;
• Perform qualitative and quantitative assessments of scanned documentation in the Electronic Medical Record (EMR);
• Provide information and assistance to physicians and staff as it pertains to record completion;
• Use computer to process, store, and retrieve health information in the Electronic Medical Record (EMR);
• Answer telephones and assist callers, or route call to appropriate person;
• Retrieve patient medical records from off-site storage facility, as needed;
• Review and analyze potential duplicate medical records, and correct those valid duplicates;
• Scan hospital records, patient information, and other hospital documents to support patient care and hospital operations;
• Review, prepare, and scan emergency room records retrospectively and concurrently following written procedures;
• Fax documents upon request, and as applicable;
• Assist physicians and other staff members with transcribed reports;
• Travel to offsite TFHS facilities to process work, when required;
• Demonstrate System Values in performance and behavior;
• Comply with System policies and procedures;
• Perform other duties as may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• No supervisory responsibilities.
• Minimum Education/Experience: Certificate of completion from college or vocational school in a healthcare related field or 1‑2 years relevant experience.
• Required Licenses/Certifications: None.
• Other Experience/Qualifications Preferred: Experience using Electronic Medical Record system; Knowledge of release of information standards for inpatient and legal requests.

Pay

$28.46/hour + DOE