Cart Clerk

About the role

WinCo Foods is a growing family of over 140 supermarkets in 10 states with more than 22,000 employee owners. As the second largest employee-owned company in the United States, WinCo has over 500 millionaire employee-owners through its Employee Stock Ownership Plan (ESOP). The company's purpose is to make the lives of customers and employee owners better by offering the lowest possible prices.

Job Summary: Gathers carts from the parking lot. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.

Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers
• Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
• Gathers carts manually and by using a remote controlled cart pusher, guiding carts, assembling carts, gathering stray carts
• Picks up litter from the grounds, planters and the cart room
• Gathers stray carts in the store
• Empties recycle machine containers into proper bins (glass, aluminum, plastic)
• Maneuvers and stacks bins for pick-up
• Performs other duties as assigned or needed

Requirements

• Consistently provide friendly, courteous service to internal and external customers
• Work varied hours primarily between 7:00 am and 11:00 pm in a 24/7 operation, including nights, weekends and holidays
• Walk, push, pull, and maneuver grocery carts up to 100 lbs. occasionally
• Reach in front and bend to pick up items at ground level
• Stand, walk and move rapidly for long periods of time
• Work outdoors in cold, hot, and inclement weather conditions
• Exhibit mental awareness of surroundings for safety in the parking lot
• See carts needing to be gathered
• Exhibit customer relation skills
• Learn safety and department policies & procedures
• Hear audible requests (e.g., pages, customers asking questions)
• Lift up to 40 lbs. often from floor to 6 ft. high
• Maneuver up to 100 lbs. occasionally
• Wear reflective vest while outside
• Must be 16 years of age or older
• Perform primary duties efficiently and accurately
• Food Handlers Certification (per state laws)

Equipment operated

• Cart Mover and associated remote control system
• Manual Pallet Jack