Clerical Team Member (Float)

About the role

The Summit Center is Western New York’s leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. Located in Amherst, NY, this position requires floating between locations as needed.

Responsibilities

• Provide coverage of shifts for planned and unplanned time off on short notice at various locations
• Perform accurate and timely clerical and administrative duties
• Generate and maintain confidential files, reports and records
• Respond to routine telephone/fax inquiries
• Exhibit working knowledge of agency policies, practices and procedures while relieving agency staff and other clerical personnel of administrative duties
• General clerical duties
• Data entry
• Provide receptionist duties for the agency at various Summit locations
• Process information for individuals served
• Adhere to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect
• Adhere to Summit Center employment policies as outlined in the Employee Handbook (including dress code, attendance and punctuality, and Paid Time Off)
• Perform any other duties as requested by supervisor

Requirements

• High School Diploma or General Equivalency Diploma (GED)

Skills

• Ability to type with minimal errors
• Some knowledge of business machines and general clerical activity desirable
• Familiarity with Microsoft Word and Excel – basic applications

Benefits

• Up to 32 days of paid time off
• 14‑16 paid holidays annually
• Potential for annual raises and profit sharing
• Health, dental, vision insurance; medical opt‑out payment (up to $1,000/year)
• Employee Assistance Program: free mental health counseling, free childcare referrals, access to legal services, grief/eldercare support, financial consultation

Pay

$18.75 – $19.00 per hour

Schedule

Monday – Friday, 8:00 AM – 4:00 PM (typically); floating between locations required