Clerical Support Services

About the Role

We help job seekers and career changers prepare for and advance in careers within sustainable, high-growth, high-demand industries. This role supports our workforce professionals by handling administrative and operational tasks at integrated career centers and partner sites.

Responsibilities

• Assemble informational materials or packets as requested.
• Assist with generation of reports, including data gathering via computer systems, printed reports, or other available information.
• Process supportive services, including reviewing forms, contacting clients to verify addresses, ordering items, and verifying receipt.
• Enter comments in project-specific systems for supportive services in accordance with State requirements.
• Assist with ordering office supplies and maintain an inventory supply list to ensure office supplies are fully stocked.
• Keep organized records of all orders and send them to the Manager and/or Accounting on a monthly basis.
• Distribute, track, and reconcile transportation (bus passes and gas cards).
• Distribute, track, and reconcile debit cards (internet and cell phone).
• Obtain client signatures for documentation.
• Upload all documents into the electronic case file system.
• Maintain the Shared Drive for the Project.
• Perform general office clerk duties and other duties as assigned.

Requirements

• High School Diploma or GED equivalent.
• Excellent internal and external customer service skills, including a positive attitude and good listening skills.
• Ability to work with people from various backgrounds and with various needs.
• Strong multi-tasking, organizational, and time-management skills with a keen attention to detail.
• Ability to work independently.
• Proficiency in Microsoft Office software (Excel, Word, PowerPoint) and experience working with client databases.