Clerical Specialist/Receptionist
Cavallero Plastics, Inc. · Pittsfield, MA · 1 mo ago
Administrative$18.25/hrFull-time
About us
Cavallero Plastics, Inc. is a small business family-owned since 1964, focusing on delivering personalized customer service, satisfaction, and quality in custom injection molding and mold manufacturing. Specializing in engineering thermoplastics, we aim to excel in today's competitive environment through continuous product and service advancements.
Overview
We are seeking a dynamic and highly organized Clerical Specialist/Receptionist to join our team! In this vital role, you will manage front desk operations and provide exceptional administrative support, ensuring smooth daily operations, efficient communication, and a positive experience for clients, visitors, and staff.
Duties
- Greet visitors, clients, and vendors professionally, ensuring a warm and welcoming environment.
- Answer multi-line phone systems promptly with excellent phone etiquette, directing calls efficiently.
- Prepare all shipping paperwork and schedule carriers for both stateside and international shipments.
- Perform data entry and maintain accurate records using Microsoft Office applications.
- Support office management tasks such as filing, proofreading documents, scanning documents, and organizing files for easy retrieval.
- Sales and customer service inquiries.
- Aiding new applicants with their questions.
- Any additional duties as assigned and directed.
Qualifications
- Proven Office Experience With Strong Organizational Skills And Attention to detail.
- Proficiency in Microsoft Office Suite and general computer literacy.
- Excellent phone answering skills with knowledge of multi-line phone systems and phone etiquette.
- Demonstrated clerical experience including data entry, filing, proofreading, and document management.
- Strong customer service skills with the ability to communicate clearly with clients and team members.
- Ability to multitask efficiently while maintaining a professional demeanor in a fast-paced environment.
- Associate's degree or minimum of one-year in similar field.
Pay
\$18.25 - \$28.30 per hour