Clerical Specialist Nights

Overview

Success Profile
Our Culture
Communicator
Creative
Deadline-oriented
Goal-oriented
Problem-solver
Strategic
Driven by quality

Benefits

• Comprehensive benefits program
• Retirement plan with pre-tax or after-tax contributions
• Paid time off including holidays and PTO
• Work-life balance encouraged
• Miscellaneous benefits including pet insurance, identity theft protection, and discounts

Job Summary

Schedule: Week 1: Sunday, Tuesday, Thursday, Friday
Week 2: Monday, Wednesday, Thursday, Saturday
10pm to 6am

Essential Functions

• Prepares statistical reports and general correspondence.
• Performs clerical tasks including sending and receiving mail, maintaining filing systems, photocopying, scanning, and faxing.
• Greets visitors, communicates with patients and providers, and directs them appropriately.
• Places, answers, and routes phone calls; takes and distributes messages.
• Organizes, schedules, and coordinates meetings and appointments.
• Maintains cleanliness and organization of the office space; monitors and orders office supplies.
• Responds to information requests by reviewing files and records and handling inquiries.
• Captures workflow and maintains records of office activities.
• Assists with basic accounting functions such as invoice review, deposit preparation, and petty cash handling.

Knowledge/Skills/Abilities/Expectations

• Critical thinking and ability to work independently with minimal supervision.
• Strong communication and customer service skills.
• Proficiency in medical office software and working knowledge of ICD and CPT terminology.
• Typing or data entry proficiency at 35 words per minute.
• Excellent grammar, spelling, punctuation, and understanding of business office procedures.
• Ability to read, comprehend, and follow oral and written instructions.
• Ability to exercise good judgment and discretion.
• Frequent bending, stooping, and climbing.
• Constant data entry and sitting.
• Occasional reaching and manual tasks involving paperwork and office equipment.
• Rare lifting of up to 25 pounds or more.
• Requires manual dexterity, eyesight correctable to 20/20, and normal hearing range.
• Fast-paced medical office setting with frequent interactions with staff and the public.
• Rare exposure to acutely ill patients and communicable diseases.
• Rare exposure to biohazardous materials and hazardous chemicals.
• Standard office conditions with minimal environmental hazards.

Education

High school diploma or equivalent preferred.

Licenses/Certifications

None required at time of hire.

Experience

One year of experience in a medical office or physician practice environment preferred.