Clerical

Essential Functions

• Answers all phone calls, directing calls when appropriate, takes and delivers messages as necessary.
• Maintains an attendance log for program participants.
• Tracks billing assignments for therapeutic staff and works closely with the data coordinator.
• Receives visitors, notifies appropriate person(s) of the guest's arrival.
• Makes photo copies and distributes the copies as requested.
• Maintains the office supplies in an orderly fashion.
• Initiates a monthly inventory of supplies and orders as necessary.
• Maintains various files containing confidential info.
• Completes special projects as requested.
• Communicates with other departments to assist program participants as necessary.
• Affords clerical tasks.

Skills and Abilities

• Ability to establish and maintain effective working relationships with program participants, coworkers, and their supervisor.
• Ability to communicate effectively orally and in writing.
• Ability to follow written and oral instructions.
• Requires excellent interpersonal skills and telephone etiquette.
• Must possess the ability to follow directions; able to manage frequent interruptions; ability to work independently.

Qualifications

• High school diploma/GED.
• Knowledge of Microsoft Outlook, Word, Excel.
• A valid driver’s license is required.
• Maintain a current CPR and First Aid card (provided).

Physical Demands

• Lift over 40 pounds from floor to waist unassisted.
• Push and pull up to 75 pounds; push wheelchairs up to 200 pounds.
• Perform physical movements such as squatting, stooping, crouching, and kneeling.
• Stand, sit, or remain stationary for prolonged periods.
• Drive and operate motor vehicles.
• Engage in repetitive motions using hands and fingers for computer and phone use.