Clerical Associate Level III

Duties & Responsibilities

• Purpose of Position: Performs clerical related office activities utilizing manual and automated office systems.
• Examples Of Typical Tasks:
  • Processes, records, checks, and maintains records.
  • Furnishes information and prepares reports.
  • Checks records for accuracy of information and for conformity with established policies and procedures.
  • Operates a telephone call directory, multi-line phone, or switchboard.
  • Performs clerical operations in an assigned area, such as the filing of materials and the searching of files for difficult to locate materials.
  • Performs data entry and retrieval using a personal computer, video display terminal, or other automated office systems.
  • Performs routine data processing functions in the area of production control.
  • May perform incidental typing.
  • May supervise and instruct a small group engaged in the performance of data entry and retrieval operations.
• In the temporary absence of the supervisor, may perform his/her supervisory duties not in excess of 30 work days or 210 hours in a calendar year.
• Compiles and maintains central file of health care setting and clinic patient medical records; compiles medical care and census data for statistical reports, maintains indexes on patient, disease, operation and other categories.
• Serves as principal assistant to a Supervisor of a large section or unit.
• Performs moderately difficult and responsible clerical work in maintaining and checking various kinds of records.
• Aids in preparing and arranging for services and activities in connection with receptions and other public functions.
• Serves as a principal assistant to a Supervisor of a large section or unit.
• Performs responsible clerical work in areas such as personnel administration, payroll, accounts, budgeting, methods and organization, employee benefits administration, and other administrative and operational areas by processing, recording, checking, and maintaining records, furnishing information, and preparing reports.
• Assists in the performance of administrative duties or performs difficult and responsible clerical tasks related to shop and field operations such as: receiving and transmitting radio and telephone messages; maintaining all time and personnel records of shop or field location; preparing other required shop or field reports; requisitioning supplies and maintaining shop inventory control of stock; typing and operating other automated office equipment.
• Provides clerical support in health care setting patient care units; as directed by medical staff, prepares, compiles, maintains, files, and/or retrieves patient medical records; records diet instructions; requisitions supplies; answers telephones and relays messages to patients and medical staff; directs visitors to patient's rooms, distributes mail, newspapers, etc., inventories patient's personal effects and stores them following proper procedures.

Minimum Qualifications

• A high school diploma or its educational equivalent.
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.