Clerical & Admin Specialist II
NorthStar Memorial Group · Oakland, CA · 1 mo ago
On-siteInformation Technology$25–$26/hrFull-time
Responsibilities
- Create and process memorial marker design requests using established guidelines.
- Cook up layout approvals, inscription accuracy, and required documentation.
- Communicate with funeral arrangers, counselors, vendors, and families regarding marker status and requirements.
- Track design progress and maintain accurate digital and physical records.
- Accurately post at-need and pre-need cemetery contracts into internal systems.
- Verify pricing, property details, authorizations, and required signatures.
- Audit contracts for completeness and compliance before submission.
- Maintain contract logs, digital records, and supporting documents.
Qualifications
- 2+ years of clerical, administrative, or office experience.
- High attention to detail and strong proofreading accuracy.
- Excellent written and verbal communication skills.
- Comfortable with data entry, document processing, and multitasking.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
- Ability to learn cemetery and funeral home software systems (training provided).
Preferred Experience
- In the funeral, cemetery, or healthcare industry.
- Familiarity with cemetery trust law, and contract processing.
- Familiarity with marker design workflows or layout review.
- Bilingual skills (Spanish, Chinese languages, or Vietnamese) a plus.
Pay
$25-26/hr. DOE.
Schedule
Monday-Friday 8:30AM-5PM.
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
Company Information
Chapel of the Chimes in Oakland, CA is a premier funeral home and cemetery serving families with compassion, professionalism, and care.