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Jobs · OTHR · Texas

Cleburne Drugstore - Customer Service Rep - Part time

H-E-B · Cleburne, TX · 2 mo ago
On-siteOTHRPart-time

Responsibilities

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

  • Stocks and rotates items as needed
  • Assists with inventory control; loads, unloads, and moves product
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Organizes merchandise on pallets to make the department presentable to the public
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Builds, stocks, maintains, and takes down store displays
  • Performs the duties of Customer Service Assistant as needed

Customer Service

Provides superior customer service, answers customer questions regarding products and assists them with selections; helps customers locate store merchandise.

Requirements

Age Requirement: 18+

  • Strong customer service skills - Required
  • Communication and interpersonal skills - Required
  • Reading and writing skills - Required
  • Planning and organizing skills - Required

Qualifications

HS Diploma or GED (or equivalent) - Required

Completion of Company Orientation and Safety Training upon hire

Skills

Department-specific skills may include:

  • Beauty: Knowledge of beauty and cosmetic aids
  • Drugstore / General Merchandise: Knowledge of products and ability to prepare tags and signs as needed
  • Grocery: Ability to organize, clean, and prepare back area for the night crew and incoming trucks
  • Texas Backyard: Passion for outdoors and ability to complete Green Thumb training (H-E-B internal training)
  • Entertainment: Knowledge in the audio / video field and knowledge of specialty products, movies, music, electronics, and video games

Physical Demands & Working Conditions

Function in a fast-paced, retail environment, in detailed and precise tasks. Work with Customers, staying attentive to their needs. Physical demands vary by department, but may include:

  • Constantly reaching at waist, grasping, and standing
  • Frequently walking, reaching at shoulder, and stooping
  • Occasionally sitting, reaching at overhead, and bending
  • Demonstrating the ability to lift 30-65 lbs, and manage in excess of 30-135 lbs
  • Being exposed to cold, loud noise, and wet conditions

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