Cleared - Audio/Video Support Specialist

Responsibilities

• Set up, operate, and provide technical support for audio and video equipment including microphones, video screens, projectors, video monitors, recording equipment, and related electronic equipment for meetings, presentations, training sessions, and teleconferences (phone and video)
• Accurately support presentation data needs across various event types
• Propose alternative approaches and mediums for customer consideration, ensuring audio/video quality and correct classification controls for declassification based on viewing population and distribution requirements
• Test integrated content on various platforms and networks to ensure proper viewing, interactivity, and functionality
• Review content with customers and other appropriate personnel to ensure accuracy, completeness, and compliance with requirements
• Advise customers on proper approach, product type, and methodology, providing effective solutions to meet mission needs
• Interpret customer requirements and assess project complexity to determine resources needed for timely and quality delivery
• Test multimedia equipment to ensure it is in good and safe working condition
• Troubleshoot and resolve technical issues with AV equipment and systems in real time during events and presentations

Required Qualifications

• Active Top Secret/SCI clearance with Polygraph
• US Citizenship is required
• Bachelor's degree with 3 years of experience OR Master’s Degree with 0 years of experience OR Associate's degree with 6 years of experience OR High-School with 9 years of experience
• Experience with equipment used in multimedia production
• Experience in setting up, operating, and providing technical support for audio and video equipment including microphones, video screens, projectors, video monitors, recording equipment, and related electronic equipment for meetings, presentations, training, and teleconferences (phone and video)
• Accurate support presentation data needs
• Experience proposing alternative approaches and mediums for customer's consideration, ensuring audio/video quality and correct classification and controls for declassification based on customer population for viewing population and distribution
• Experience testing integrated content on various platforms and networks to ensure viewing, interactivity, and compliance with requirements
• Experience reviewing content with customers and other appropriate personnel to ensure accuracy, completeness, and compliance with requirements
• Experience advising customers on proper approach, product type, and methodology, and providing effective solutions to meet mission needs
• Experience interpreting customer requirements and assessing project complexity to determine resources needed for timely and quality delivery
• Experience with testing multimedia equipment to ensure they are in good and safe working condition
• Experience troubleshooting and resolving technical issues with AV equipment and systems in real time during events and presentations

Desired Qualifications

• Direct experience supporting IC