Jobs · OTHR · Texas

Clear Lake 01 (El Dorado) Service - Customer Service Assistant - Part time

H-E-B · Webster, TX · 4 wk ago
On-siteOTHRPart-time
We need to output HTML fragment with sections: Responsibilities, Qualifications (maybe Work Experience Qualifications & Key Requirements). Also maybe Knowledge/Skills/Abilities, Education Licenses/Certifications, Physical Demands & Working Conditions. The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We have content: Responsibilities (Job Summary, Customer Service Key Responsibilities & Essential Functions, Stocking / Sanitation). Also Work Experience Qualifications & Key Requirements (Knowledge/Skills/Abilities, Education Licenses/Certifications, Physical Demands & Working Conditions). Also maybe "Work Experience Qualifications & Key Requirements" is a heading but we can treat as Qualifications section. We need to decide sections: Responsibilities, Qualifications (maybe includes Knowledge/Skills/Abilities, Education, Physical Demands). Could also split into Requirements (Knowledge/Skills/Abilities) and Qualifications (Education Licenses/Certifications) and Physical Demands (maybe as Requirements). But instruction: Prefer a few substantive sections over many thin ones. So maybe we have two sections: Responsibilities and Qualifications (which includes knowledge/skills, education, physical demands). However we need to use

    • for any list of duties/requirements/benefits. So within Responsibilities we can list bullet points. Within Qualifications we can list bullet points for knowledge/skills/abilities, education, physical demands. We must not include filler like "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list..." That's boilerplate; we should remove. Also "Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." That's also boilerplate; remove. Also "Last revised: 1/1/2019" maybe minor metadata; we can fold into a short

      or drop. Probably drop. We need to preserve all substantive information: list of responsibilities: Assists in unloading merchandise from baskets; Packages groceries; assists customers in transporting / unloading groceries to their vehicles; Assists customers in locating merchandise; Gathers baskets and picks up trash inside and outside Store; Maintains and stocks bag areas; Returns products to proper locations; Stocks and stages bags; stocks check stand supplies; Distributes Buddy bucks to registers, replaces anti-fatigue mats; Does Carts & Parts basket relocation and power-washing basket relocation for department setup; Performs red basket fill up / retrieval; Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety. Also maybe "Customer Service Key Responsibilities & Essential Functions:" is a heading but we can just treat as part of responsibilities. Now Qualifications: Knowledge/Skills/Abilities: Ability to work in a fast-paced environment - Required; Ability to work with customers and stay attentive to their needs - Required; Ability to maintain a high level of productivity and efficiency standards - Required. Education Licenses/Certifications: Completion of Company Orientation and Basics of Safety training (upon hire). Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks; Work with Customers, staying attentive to their needs; Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions; Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs); While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day; It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We need to decide what to keep as bullet list. The physical demands includes many items; we can bullet each. We should not include filler like "While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day". That's substantive; we keep. We also need to keep "It is Partners' responsibility..." etc. That's substantive. We need to avoid duplication: The responsibilities list includes some duplicates? Not many. Now produce HTML:

      Responsibilities

      • Assists in unloading merchandise from baskets
      • Packages groceries; assists customers in transporting / unloading groceries to their vehicles
      • Assists customers in locating merchandise
      • Gathers baskets and picks up trash inside and outside Store
      • Maintains and stocks bag areas
      • Returns products to proper locations
      • Stocks and stages bags; stocks check stand supplies
      • Distributes Buddy bucks to registers, replaces anti-fatigue mats
      • Does Carts & Parts basket relocation and power-washing basket relocation for department setup
      • Performs red basket fill up / retrieval
      • Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
      Then Qualifications section:

      Qualifications

      • Ability to work in a fast-paced environment - Required
      • Ability to work with customers and stay attentive to their needs - Required
      • Ability to maintain a high level of productivity and efficiency standards - Required
      • Completion of Company Orientation and Basics of Safety training (upon hire)
      But we also need Physical Demands & Working Conditions. Could be part of Qualifications as separate subsection? Since we prefer few sections, we could include them in Qualifications as bullet list as well. However they are not exactly qualifications but working conditions. Could create a separate section "Physical Demands & Working Conditions". The instruction says use headings like Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It didn't list Physical Demands but we can still use a heading if we have real content. It says "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. is not exhaustive; we can use other headings if needed. But better to stick to those given. Physical Demands could be under Requirements or Qualifications. Since we have Knowledge/Skills/Abilities (which are Requirements) and Education Licenses/Certifications (Qualifications). Physical Demands could be under Requirements as well. But we already used Qualifications for knowledge/skills and education. Maybe we should split: Requirements (Knowledge/Skills/Abilities) and Qualifications (Education Licenses/Certifications) and Physical Demands (maybe as Requirements). However instruction: Prefer a few substantive sections over many thin ones. So maybe we combine Knowledge/Skills/Abilities and Physical Demands into a "Requirements" section, and Education into "Qualifications". That yields two sections: Responsibilities and Requirements (including knowledge/skills and physical demands) and Qualifications (education). But we have three sections then. Could be okay. But we need to avoid thin sections. Let's see: Responsibilities is substantive. Requirements (knowledge/skills + physical demands) is substantive. Qualifications (education) is just one bullet; could be thin but still substantive. Could combine education into Requirements as well, making just two sections: Responsibilities and Requirements (which includes knowledge/skills, education, physical demands). That seems fine. Thus:

      Responsibilities

        ...

      Requirements

      • Ability to work in a fast-paced environment - Required
      • Ability to work with customers and stay attentive to their needs - Required
      • Ability to maintain a high level of productivity and efficiency standards - Required
      • Completion of Company Orientation and Basics of Safety training (upon hire)
      • Function in a fast-paced, retail environment, in detailed and precise tasks
      • Work with Customers, staying attentive to their needs
      • Constantly reach at waist, grasp
      • Frequently stand, walk
      • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
      • Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
      • Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
      • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
      • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
      • The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      We need to ensure we didn't include any boilerplate like "Last revised: 1/1/2019". We dropped that. Check for duplicates: "Work with Customers, staying attentive to their needs" appears also in knowledge/skills? Actually knowledge/skills includes "Ability to work with customers and stay attentive to their needs - Required". Slightly different phrasing but similar. Might be considered duplicate but it's okay to keep both? Might be considered duplication. The

Similar jobs